Privacy Policy

Last updated: 11/17/2024

Welcome to Prime Drips ("we," "us," or "our"). We value the privacy of our website visitors and clients and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, primedripsnyc.com.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect several types of information, including:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and billing information. We collect this when you fill out a contact form, schedule an appointment, or subscribe to our newsletter.

Health Information: If you book an IV hydration session or consultation, we may collect information regarding your health to provide our services, in compliance with HIPAA and other relevant regulations.

Usage Data: Information on how you access and use our website, such as IP address, browser type, operating system, and pages visited, collected through cookies or other tracking technologies.

2. How We Use Your Information

We use your information to:

Provide and improve our services

Process transactions and send appointment confirmations

Communicate with you about your bookings, updates, and other customer service needs

Personalize your experience on our website

Monitor and analyze usage and trends to improve our website and services

Comply with legal obligations

3. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party companies that assist us in providing and improving our services, such as payment processors and email service providers. These companies are authorized to use your personal information only as necessary to provide these services.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agencies).

Protection of Rights: If necessary, we may share your information to protect our rights, privacy, safety, or property, and that of our clients or the public.

4. Data Security

We take reasonable measures to protect your personal information, including implementing industry-standard security protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, track usage, and improve our website. You can manage cookie preferences in your browser settings. Note that some cookies are necessary for our website to function correctly.

6. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information

Withdraw your consent for certain uses of your information

Request a copy of the information we hold about you

Lodge a complaint with a supervisory authority if you believe we are not handling your data lawfully

To exercise these rights, please contact us at ivhydration@primedripsnyc.com.

8. HIPAA Compliance

As a provider of IV hydration services, Prime Drips complies with the Health Insurance Portability and Accountability Act (HIPAA) for any protected health information (PHI) we collect and handle. Your health information is only shared with necessary parties in compliance with HIPAA regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Prime Drips

Email: ivhydration@primedripsnyc.com

Phone: 718-283-4842